The Lean Airline/Problem-Solving & Root Cause Analysis

The Lean Airline™ Academy

  • €59

Problem-Solving & Root Cause Analysis


2 hours | 6 months access | Self-paced e-Learning

About the Course

From operational inefficiencies and recurring non-conformities to near-misses, incidents, safety issues, audit findings, and occurrences, the Certified Problem-Solving & Root Cause Analysis course equips you with practical and proven methodologies to identify and resolve root causes across various airline operational contexts.

Earning an external certification in problem-solving and root cause analysis can give professionals a competitive edge when applying for new roles or seeking promotion opportunities.

What You’ll Learn

Types of Problems

Define Problems

5W2H Method

Symptoms vs. Underlying Factors

Root Cause Analysis (RCA) Techniques

5 Whys, Cause and Effect Diagrams, Interviewing

Advanced Problem-Solving Tools

Pareto Analysis, FMEA, A3 Problem-Solving Method

Mindset for Effective Problem-Solving

Critical, Collaborative, and Innovative Thinking

Prerequisite

None.

Certification

Upon completing the course, you'll receive a Certificate of Completion to validate your expertise. Display it proudly on your LinkedIn profile and CV under the education section:

The Lean Airline
Certified Problem-Solving & Root Cause Analysis Specialist