Master practical methods to visualize, analyze, and improve airline processes.
1 hour • Self-paced online • 6 months access
✓ Full course access
✓ Certificate included
✓ Instant access
Learn how to document, analyze, and improve operational processes in airline environments.
This course introduces practical tools used to visualize workflows, identify inefficiencies, and support continuous improvement across airline operations.
It is designed for aviation professionals involved in airline operations, engineering, maintenance, safety, quality, or operational improvement initiatives.
✓ Understand the process approach and its role in operational management
✓ Identify different types of process maps and their purposes
✓ Document processes using Flowcharts, Swimlane Diagrams, and BPMN
✓ Apply process mapping tools for analysis, including SIPOC, Makigami Analysis, and Value Stream Mapping
✓ Analyze workflows to identify inefficiencies and improvement opportunities
✓ Support process standardization and operational improvement
Trusted by aviation professionals across airline operations
“I'm thrilled with all the valuable insights I gained from The Lean Airline courses.”
Aircraft Maintenance Engineer, WestJet
Recommended: Lean & Kaizen Fundamentals or basic understanding of Lean principles.
Upon completion, participants receive a Certificate of Completion issued by The Lean Airline® Academy.
The certificate can be added to LinkedIn, CVs, or professional profiles.
This course is aligned with Chapter 4 — Mapping and Analysis for Decision-making of The Lean Airline Body of Knowledge (LABOK), the framework that defines the principles and practices for applying Lean thinking in airline operations.
This course is a step toward earning:
Explore the full programs to develop comprehensive Lean capabilities in airline operations.
1 hour • Self-paced online • 6 months access
✓ Full course access
✓ Certificate of Completion from The Lean Airline® Academy
✓ Instant access after enrollment