1 hour | 6 months access | Self-paced e-Learning
Drive performance with meaningful metrics that matter.
This course equips aviation professionals with the knowledge and tools to select, design, and implement Key Performance Indicators (KPIs) that truly reflect airline performance. You’ll explore the different types of airline KPIs — Safety, Financial, and Lean — and learn how to use them to support both strategic goals and day-to-day operations through Strategic and Operational metrics.
You'll learn to distinguish between Lagging indicators (based on past events, like low probability–high severity or frequent low-impact occurrences) and Leading indicators (proactive signals that help prevent issues and guide continuous improvement).
Through practical frameworks like the SMART criteria, you'll gain a deeper understanding of how to select KPIs that drive impact, avoid vanity metrics, and foster a KPI-driven culture across your organization.
This course is a step toward earning:
Recommended: Basic understanding of Lean principles and tools. Not familiar yet? Don’t worry — check out our Lean & Kaizen Fundamentals course, where we introduce key Lean concepts and systems thinking that will help you get the most out of the KPIs for Airlines.
Upon completing the course, you'll receive a Certificate of Completion to validate your expertise. Display it proudly on your LinkedIn profile and CV under the education section:
The Lean Airline
Certificate in Key Performance Indicators (KPIs) for Airlines