Learn how to select and use meaningful metrics that drive performance across airline operations.
1 hour • Self-paced online • 6 months access
✓ Full course access
✓ Certificate included
✓ Instant access
Learn how to select and implement Key Performance Indicators (KPIs) that truly reflect airline performance.
This course introduces practical frameworks used to define strategic and operational KPIs, distinguish between leading and lagging indicators, and create measurement systems that support operational excellence and continuous improvement.
Designed for aviation professionals involved in airline operations, leadership, safety, quality, performance management, or operational improvement.
✓ Understand strategic and operational KPI levels
✓ Apply the SMART framework for effective KPI design
✓ Distinguish between actionable metrics and vanity metrics
✓ Explore airline KPIs across safety, financial, and operational performance
✓ Understand the role of leading and lagging indicators
✓ Learn how to build a KPI system and KPI-driven culture
Trusted by aviation professionals across airline operations
“I'm thrilled with all the valuable insights I gained from The Lean Airline courses.”
Aircraft Maintenance Engineer, WestJet
No prerequisites. Start immediately.
Upon completion, participants receive a Certificate of Completion issued by The Lean Airline® Academy.
The certificate can be added to LinkedIn, CVs, or professional profiles.
This course is aligned with Chapter 11 — Measuring Performance of The Lean Airline Body of Knowledge (LABOK), the framework that defines the principles and practices for applying Lean thinking in airline operations.
This course is a step toward earning:
Explore the full programs to develop comprehensive Lean capabilities in airline operations.
1 hour • Self-paced online • 6 months access
✓ Full course access
✓ Certificate of Completion from The Lean Airline® Academy
✓ Instant access after enrollment