Understand how airlines operate, compete, and deliver value in the global air transport industry.
4 hours • Self-paced online • 6 months access
✓ Full course access
✓ Certificate included
✓ Instant access
Learn the essential foundations of airline management.
This course provides a clear introduction to how modern airlines operate — from business models and organizational structures to operational functions and management systems.
It is designed for aviation professionals, students, and aspiring airline leaders who want to understand the key components that drive airline performance and efficiency.
✓ Understand the structure of the Air Transportation System
✓ Analyze major Airline Business Models
Low-Cost, Full-Service, Regional, Charter, Cargo, and Hybrid models
✓ Understand Customer Value in aviation
✓ Explore typical Airline Organizational Structures
✓ Understand the Core Airline Functions
Commercial, Flight Operations, In-flight Services, Engineering & Maintenance, Ground Operations, Training
✓ Understand key Management Systems & Support Functions
SMS, ISMS, Regulatory Affairs, Finance, Human Resources, IT
✓ Learn how Airline Value Streams connect operations across the organization
No prerequisites. Start immediately.
Upon completion, participants receive a Certificate of Completion issued by The Lean Airline® Academy.
The certificate can be added to LinkedIn, CVs, or professional profiles.
This course is aligned with Chapter 2 — Airline Business Models and Customer Value and Chapter 3 — Understanding the Airline Value Streams of The Lean Airline Body of Knowledge (LABOK), the framework that defines the principles and practices for applying Lean thinking in airline operations.
This course is a step toward earning:
Explore the full program to develop comprehensive Lean capabilities in airline operations.
4 hours • Self-paced online • 6 months access
✓ Full course access
✓ Certificate of Completion from The Lean Airline® Academy
✓ Instant access after enrollment